- 4ever
- Al Capone
- Bond Street
- Camel
- Chesterfield
- Cigaronne
- Classic
- Cosmos
- Davidoff
- Doina
- Esse
- Fluieras
- Glamour
- Hilton
- Karelia
- Kent
- Kiss
- L&M
- Lady
- LD
- Level
- Lucky Strike
- Marlboro
- Monte Carlo
- Moods
- More
- MT
- Pall Mall
- Parliament
- Prima Lux
- R1 Slim
- Red & White
- Saint George
- Sobranie
- Sovereign
- Temp
- Viceroy
- Virginia
- Vogue
- West
- Winston
- Zevs
Frequently Asked Questions
Q. : How is my personal information protected?A. : We do not sell our client list to anyone, at any price. And we do not give customers information to any governmental organization for any reasons.
Q. : How can i pay?
A. : All prices in our web store are presented in US dollars. You can pay by credit card (Visa) or check.
A. : Payment by check is a processing service that allows customers to pay for cigarettes over the Internet by check without the need to mail a check. To pay by check please follow the below steps:
Get your checkbook.
Pull out the next valid check.
Copy all information from that check to the last checkout form.
Press the "Complete Purchase" button on the last checkout form and wait for the confirmation screen.
Write void on your check and keep it with your printed receipt.
Make sure to record an entry in your check register for the amount of this check and the check number. You will see this transaction in your monthly bank statement soon.
Q. : What is your Chargeback policy?
A. : We will not tolerate credit card chargebacks and any customer attempting or threatening to do this will be immediately barred from making any future purchases on this website as well as having their card blacklisted among processors. If there is a problem we will always seek a solution resulting in either a refund or a reship in line with our structured reship and refund procedure.
A. : The average delivery time for the shipment is usually 10-20 days.
Q. : What are the shipping rates?
A. : The shipping rates are $5.45 per carton for any cigarette brand.
A. : Unfortunately no. We do not accept military addresses for shipping due to little chance of successful delivery. We had many cases when parcel with such destination address were lost.
Q. : Why have I received only part of my order?
A. : According to the mailing/customs regulations we can send a limited quantity of cartons per day and per address, due to that your order is split up into several parcels, which are shipped at a rate of one a day.
A. : We have a 100% Money Back Guarantee. In case you are not satisfied with the purchased product or your parcel is lost, stolen or damaged you should e-mail your inquiry to sup@cigarettes-store.net
